Temporary change to snapshot acquisition interval (Resolved)|InfiniCLOUD

August 29, 2024
The server load has been reduced.
The ZFS snapshot interval has reverted to its original setting.
Thank you for your cooperation.

Posted February 9th, 2024
Revised August 29th, 2024

Due to a recent increase in InfiniCLOUD users and activity, along with an unexpectedly high server load when taking snapshots, there have been cases of service delays and connection issues on some servers on an irregular basis.

We sincerely apologize for any inconvenience this has caused to all those affected.

As a temporary mitigation solution, we will adjust the ZFS snapshot feature's acquisition interval from every three hours to every twelve hours.

This modification will only affect specific users (server targets are listed below). Those who will be affected will get an email shortly following the release of this notice page.

We apologize once more for any inconvenience or distress this has caused.

Details

Date	Feb. 13th, 2024 12:00 JST ～ June 24, 2024 14:20 JST ※24-hour Time Format
Target	Users with the file browser host names that start with「yura」or「seto」.
Influence	During the time period specified above, we will temporarily modify the ZFS snapshot acquisition interval. This update will have no effect on customer data. Previous Interval Details: Up to 8 generations of snapshots taken every 3 hours. Temporary Interval Details: Up to 8 generations of snapshots taken every 12 hours. August 29th, 2024 Update Before: "Up to 8 generations of snapshots taken every 12 hours and 14 generations taken daily." After: "Up to 8 generations of snapshots taken every t3 hours and 14 generations taken daily."