Top / Contact


Frequently Asked Questions


Inquiry Form

If you do not find the information you need in our support page, please contact us using the form below.

Inquiries are handled according to a first-come, first-serve principle. Our support team tries their best to respond to an inquiry within 24 hours of receiving it. However, depending on the issue, response times may vary.

InfiniCLOUD Support is closed during the weekends and national holidays. Inquiries submitted during these hours will begin receiving responses once regular business hours resume.

In the event of any national holidays, InfiniCLOUD will post a notice our on news page to inform users that InfiniCLOUD Support will be out of the office for that period of time.


Specialized Inquiries

Create My Account (20GB Free)

Easy one-minute registration! Start backing up today!
Works online, Windows, Mac, iOS and Android