Why Is My InfiniCLOUD Account Temporarily Frozen?

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What a temporary frozen account means

If your InfiniCLOUD account is temporarily frozen, it means your account has been restricted from making changes, uploading files, or accessing certain InfiniCLOUD services. This is a precautionary status applied under specific conditions to maintain platform security and reliability.

Reasons for a freeze

Accounts with email addresses that have not been verified under the following conditions will be frozen.

What happens during a freeze?

Accounts that fail to comply will be subject to account usage restrictions until the email verification has been complete.

The following features will remain available to accounts to fail to verify their email address.

How to unfreeze your account

To restore full access to your account, simply verify your registered email address.

For step-by-step instructions on verifying your email address, click here.

Last Updated: June 30, 2025

 
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