Stop Receiving Service and Campaign Emails

Unsubscribe from Service and Campaign Emails

You can manage your email subscription preferences from your InfiniCLOUD My Page.

1. Log in to your InfiniCLOUD My Page.
2. Under Preferences, click Edit Preferences.
3. In the Email Notifications row, select Unsubscribe, then click Save.
4. Your subscription preferences will be updated once the changes take effect.

All users have the option to opt-out of receiving promotional and certain service updates. This can be done by unsubscribing through the User's My Page.

Note

• You cannot unsubscribe from important service-related notifications required for the operation of InfiniCLOUD, such as contract-related notices, service outages, security alerts, and maintenance notifications.
• Maintenance notifications are sent only to paid accounts.
• Changes to your subscription preferences may take 1–3 business days to take effect.
• Depending on when you update your settings, you may still receive some service or campaign emails after unsubscribing.

Last updated: July 7, 2026