Published: Jan 17, 2026
Last updated: February 19, 2026
Notice of Outage (January 17, 2026, Temporarily restored)
Thank you for using InfiniCLOUD.
InfiniCLOUD servers went offline during the time period listed below.
InfiniCLOUD has been temporarily restored.
We apologize for the inconvenience.
| Date and Time | Saturday, January 17, 2026 10:07 to Sunday, January 18, 2026 02:18 JST |
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| Scope of Outage | Customers using the file server beginning with "uno." |
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| Cause | Server failure. |
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| Affected Services | InfiniCLOUD users are currently experiencing a limited period of time without access to the following services:
- File Browser access
- Access by external apps
(Update: January 18, 2026 02:18 JST)
We have confirmed that there has been no customer data corruption or loss related to this incident.
(Update: January 18, 2026 02:18 JST)
Due to an ongoing data integrity check, some users may experience slower access and longer response times.
(Update: January 30, 2026)
During periods of high traffic or repeated access attempts, connection errors or delays may occur. If you encounter an error, please try reducing the frequency of your requests.
We are continuing to make adjustments toward a permanent solution and will post updates on this page as progress becomes available.
(Update: February 5, 2026)
The connection error caused by access restrictions has now been resolved.
We are currently continuing with data integrity checks.
(Latest Update: February 19, 2026)
The restoration work related to this outage has been completed.
We have confirmed that there are no issues with data integrity.
The service is now operating normally.Please be assured that no customer data was damaged or lost as a result of this incident.
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