Notice of Outage (February 25, 2026, Resolved)

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Published: February 25, 2026
Updated: February 26, 2026

Notice of Outage (February 25, 2026, Resolved)

InfiniCLOUD servers went offline during the time period listed below.
This issue has been resolved, and InfiniCLOUD is now functioning normally.

We apologize for the inconvenience.

Date and TimeWednesday, February 25, 2026
17:09 to 18:03 JST
Scope of OutageCustomers using the file server beginning with "hakata"
CauseServer failure
Affected Services

During the outage, the following functions were unstable and could not be accessed:

  • File Browser access
  • Access via external apps

We are continuing to perform data integrity verification, and completion is expected to take several days.

(Update: February 26, 2026)
We have confirmed that no customer data was damaged or lost as a result of this incident.

 

 
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