Notice Regarding Service Disruption on uno (2026-10-29, ongoing)

Top / News / Notice Regarding Service Disruption on uno (2026-10-29, ongoing)

Posted: October 29, 2026, 22:30 PM (JST)

A service disruption has affected part of InfiniCLOUD since the date and time indicated below.

We sincerely apologize for any inconvenience this may cause our customers.

 

Details

Date and TimeOctober 29, 2026 (Thursday), 22:30 PM (JST)
Affected CustomersCustomers whose File Browser hostname begins with "uno"
CauseHardware Failure
Current StatusService temporarily suspended
Affected Features

To prioritize the preservation of affected customers' data, the service has been temporarily suspended.

  • My Page access
  • File Browser access

We are currently working with the vendor to prepare for the start of the investigation into the cause of the problem.
An announcement providing further details is scheduled for October 30th.

Please note that this issue is related to an internal system failure and has been confirmed to be unrelated to any external cyberattack or unauthorized access.

This notice will be updated as necessary if there are any changes, delays, or cancellations to the schedule.