What accounts are subject for deletion？

Free accounts and data of users whose accounts have not been accessed for the predetermined period of time (two-years) may be deleted. This protocol aims to maintain the steady operation of InfiniCLOUD's service.

One month before the accounts are deleted, those whose accounts are at risk of deletion will receive an email notification. If your account is about to be deleted because of login inactivity, you can still keep it active by following the information below.

Review the following excerpt in InfiniCLOUD's Terms of Service for more information.

Accounts subject for deletion

Only free accounts are subject to be deleted. The account will be taken into consideration for deletion after two years of inactive use of the InfiniCLOUD website.

Regardless of login activity, premium accounts are not eligible for deactivation.

To prevent your account from being deleted

Users who have received a deletion notification from InfiniCLOUD that indicates their account will be removed within a certain time frame can log in to InfiniCLOUD website to stop the deletion from happening.

• Log in to My Page (account information page)

Notes

• Deleted accounts can not be restored in any capacity and under any circumstances due to system specifications.
• Login information refers to a direct login to InfiniCLOUD's website. Use of WebDAV client applications does not record as a login
  • The applications listed below that provide direct connections to InfiniCLOUD are an exception and will record a successful login. Direct connections are required.
    • Air Live Drive
    • Evermusic
    • Evertag
    • Flacbox
    • PhotoSync (iPhone app only)
• Premium account users will not be subject for deletion, even if they have a login inactivity of two or more years.

Updated October 20, 2022