Can I get a refund on my InfiniCLOUD subscription?
All InfiniCLOUD subscriptions are final and non-refundable. If you are experiencing issues with your account, please contact InfiniCLOUD support using this inquiry form.
Since the upgrades were purchased in combination with the payment service (PayPal), contract periods can not be reduced and cancellations must wait until the contract period is concluded.
If you would like to cancel your InfiniCLOUD subscription, please visit this page.
If you think you were wrongly charged, please contact us right away so we can verify it on our end. Since PayPal is the method used to process all payments, please contact them for additional support in correcting any PayPal related issues or errors.
December 7th, 2022