Reset a forgotten password
Users can request for their password to be reset following the steps below.
2. Click "Forgot Password."
3. Enter your user ID and registered e-mail address and click the "Next" button.
4. An email from InfiniCLOUD will be sent to you.
If you do not receive the e-mail, check that the information you entered was correct and try again.
6. Enter your new password twice and click the "Next" button.
The password for your account has been changed. You can now use your new password to log in.
Updated on June 22, 2020