I forgot my password. How do I reset it?

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Reset a forgotten password

Users can request for their password to be reset following the steps below.


1. Visit InfiniCLOUD and click "Login".

I forgot my password. How do I reset it? 公開

2. Click "Forgot Password."


Enter your account information (User ID and email address)

3. Enter your user ID and registered e-mail address and click the "Next" button.


An email will be sent to you

4. An email from InfiniCLOUD will be sent to you.

If you do not receive the e-mail, check that the information you entered was correct and try again.


Click the URL in the email

5. Click the provided URL in the email.

Enter your new password two times, click next, and your password is now changed

6. Enter your new password twice and click the "Next" button.

The password for your account has been changed. You can now use your new password to log in.


Updated on June 22, 2020


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