Files are not uploading
Files & folders may not be uploaded in the following cases:
- A corrupted file is trying to be uploaded.
- The following symbols below are used.
- & ? # \ < > + % / : * " |
- If the file/folder name includes any of the above half-width symbols, unexpected behavior may occur.
- & ? # \ < > + % / : * " |
- The name of the file is too long (including the name of the folder it is stored in).
- The maximum length of file names that can be handled by InfiniCLOUD is 255 bytes. It is recommended that paths be within 950 bytes.
- There may be instances where the path or file name goes beyond the suggested range or upper limit.
- The character code is saved as UTF-8
- The maximum length of file names that can be handled by InfiniCLOUD is 255 bytes. It is recommended that paths be within 950 bytes.
- When dragging and dropping folders
- Depending on the browser and version being used, it may not be possible to upload folders using drag and drop. It is recommended to use and external app to upload folders.
The file browser will try to upload the file again if an upload fails.
It is advised to stop the current upload, fix any problems, and then upload again.
Updated: November 25, 2024