What happens if my account exceeds the storage limit?
If your InfiniCLOUD account's storage limit is exceeded, restrictions will be put in place that prevent you from using a number of features.
- You can no longer move or delete files
- ZFS snapshots will begin to be automatically deleted.
- Attempting to upload or import files may fail and ZFS snapshots may be deleted when uploads are attempted.
How to add more storage capacity to your InfiniCLOUD account
For users who want to increase the capacity of their accounts, InfiniCLOUD offers upgrade plans.There are now three options available (300GB, 3TB, & 10TB), which are available in both monthly and annual payments.
InfiniCLOUD only accepts payments through PayPal.
To learn more about the difference about the perks of free and premium accounts, please visit here
What are ZFS snapshots and how can I delete them?
InfiniCLOUD periodically creates snapshots using the ZFS file system. Snapshots are taken several times throughout the day and utilized for retrieving misplaced or older versions of your data.
These ZFS snapshots take up available storage space in your account and can be deleted to free up additional space. Just deleting a file does not free up space as the ZFS snapshot is also included.
These snapshots can be accessed using the dataset editor. Here, you will be able to manipulate and delete the ZFS files currently attached to your account's file system.
It may take several minutes for your account to reflect the change from the ZFS deletion.
What happens if my account remains inactive for an extended period of time when the storage limit is exceeded?
If an account exceeds the storage limit and fails to promptly correct it, the files and data associated with that account may become subject for deletion according to InfiniCLOUD's Terms of Service.
InfiniCLOUD Support will try its best to communicate with the user, but we are unable to guarantee that we will or that the uploaded data will be maintained.
Updated November 17, 2022