What is InfiniCLOUD Support?
InfiniCLOUD Support is a group of specialists tasked with assisting and responding to any questions regarding InfiniCLOUD.
For general inquiries about InfiniCLOUD's service or your account, please use this form, to contact InfiniCLOUD Support.
If you would like to contact InfiniCLOUD for media-related matters, please fill out our media inquiries form.
For intentional abuse or suspicious activity, please fill out our specialized inquiry form so that a support member with knowledge of the issue can be assigned to and address this issue promptly.
How does InfiniCLOUD Support respond to inquiries?
Inquiries are handled according to a first-come, first-serve principle. Our support team tries their best to respond to an inquiry within 24 hours of receiving it. However, depending on the issue, response times may vary.
InfiniCLOUD Support is closed during the weekends and national holidays. Inquiries submitted during these hours will begin receiving responses once regular business hours resume.
In the event of any national holidays, InfiniCLOUD will post a notice our on news page to inform users that InfiniCLOUD Support will be out of the office for that period of time.
November 29, 2022