InfiniCLOUD has implemented a waiting list system for new account registrations due to the high volume of daily requests. This helps us maintain a secure and stable service.
Below is a summary of frequently asked question regarding the waiting list process.
How will I be notified when my account is ready?
An update email will be sent to your registered email address once your account is ready to be created.
When will I receive the registration email?
Users are contacted in the order their registrations are received. An email with further instructions will be sent once your account is ready.
Why can't I register an account immediately?
Due to the high number of registration requests, the waiting list has been implemented to ensure stable service.
Can I check my waiting list status?
If you received a confirmation email after signing up, your registration was successful.
If you did not receive this email, please refer to this link.
Please note that our support team is unable to check individual registration statuses.
Can I move up the waiting list?
No, it is not possible to change your position in the queue.
Can I register multiple times with the same email address?
No, multiple registrations using the same email address are not allowed.
I made a mistake during registering. Can I change my email address?
No, the email address cannot be changed after registration. Please register again with the correct email address.
Please note that doing so will reset your position in the queue.
My registration URL has expired. What should I do?
Registration URLs cannot be reissued. If your link has expired, you will need to register again.
Please note that doing so will reset your position in the queue.
Last updated: April 20, 2026